Product Support

Check out our help info below or call, email, or message and we'll get back to you shortly!

JADE Help

JADE comes with built-in documentation accessible directly from the both the manager and editor windows. If you can't find your answer in the docs please call, email, or message us below.

GIOTA Help

GIOTA is controlled by JADE. You can access the built-in documentation by connecting to the device with an ethernet cable and opening an RDP session. If you can't find your answer in the docs or need help with the hardware, please call, email, or message us below.

FABRIQ Help

FABRIQ is customized for your organization. If your answer is database related, we recommend you review the schema in the "Database Schema" app available in the main menu. If you can't find your answer there, please reach out to your Sixclear support contact or call, email, or message us below.